In WeASSIST you have the possibility to create incidents and enrich them with analyzable causes. An incident is something that happens in your company unexpectedly. It can be a malfunction of a machine, a problem with the material supply, a power failure, a sick employee or many other things. To create an incident with analyzable causes, you must first create them system-wide.
To do this, proceed as follows:
Go to the "Administration - > Causes" cause page.
To create an incident, they have several options. You can use the incident widget, the live data widget or the floor plan widget. You can read how to create and end the incidents in each case in the related articles.