Software-Support

We provide support concerning installation, settings and updates

WERMA product-support
In our support area, you will find installation files, updates and manuals for our StockSAVER and WIN systems. Our video tutorials also provide helpful and supportive information on installing and commissioning WIN software as well as other settings modules.

 


WERMA WIN-Software

 

WIN-Software

  • Installation files
  • Manual
  • Updates
  • Detailed information

go to WIN-Software

 

 

eSIGN Configuration Software

  • Installation files
  • Manual
  • Detailed Information

go to eSIGN-Configuration Software

AndonWIRELESS

 

AndonWIRELESS

  • Installation files
  • Detailed information

go to AndonWIRELESS-Software

 

WERMA StockSAVER Software

 

USB-Support

  • Installation files
  • Manual
  • Detailed information

go to USB-Software

 

USB-Support

 

Technical Support

You need support?
Contact us!

E-mail: support@werma.com
Phone: +49(0) 7424 9557-222

contact now

 

 

 

 

Select a video topic and use the helpful support tools.

WIN Installation


Install on initial PC
This video describes the default installation of WIN 3.

Connect with second PC
This video shows how to set up the multi user access to get access to the WIN data on more than one PC.

First time usage


First steps
This video describes the first steps after the installation.

Add a new slave
This video describes how to add a WIN slave to an existing WIN master.

SQL database


SQL Management Studio installation
Installation of the Microsoft SQL Management Studio which enables access to the WIN database.

Create a Database with SQL Management Studio
This video shows how to create an empty database, a login and a user with Microsoft SQL Management Studio, which are used from the IT expert installation.

Create a Database Backup
This video describes how to create a backup of a database with Microsoft SQL Management Studio. The backup can be used when you move the database on another PC.

Restore a Database
This video describes how to restore a database backup with Microsoft SQL Management Studio. The restore function can be used when you move the database on another PC.

Order modul


Create a new job
This video describes how to enter a job manually.

Start job by first piece
This video describes how to set up a job for starting with 1st piece.

Start job by tier
This video describes how to set up a job for starting with the job input.

Create an autojob
This video shows how to activate an auto job. An auto job can be used to start a job in a repeated pattern.

More settings


Create a comment
This video describes how to create a note in the runtime module. This function can be used for entering fault conditions.

Transmit status to application
This video shows how to transmit a status to an external application.

Import a CSV file
This video shows how to import a job list.

Change the ini file
This video describes how to create a shift pattern. This can be used for calculating the productivity of shifts.

Support-Videos


Update WIN 2 to WIN 3
This video describes how to import the devices from WIN 2 to WIN 3.